Terms and Conditions
Terms and Conditions
Pre-enrollment Agreement
This agreement describes rights and responsibilities for Texas Real Estate Courses.
Please read it carefully.
1. Scope of Agreement: Under this Agreement (“Agreement”), 360training.com (“we,” “our” or “us”) makes available on-line information and services (the “Service”) to registered subscribers or authorized users (“you,” “your” or “subscriber”). By selecting “I ACCEPT” when registering or if you use the Service, you agree to be bound by this Agreement. The term “use” means the use and availability of, access to, transmission to or from or any exchange of information or communication in connection with or arising from the Service.
2. Registration Information: You will provide us with accurate and complete registration information and advise us promptly of any changes. If you do not, you will be in breach of this Agreement allowing us to immediately terminate your subscription and use of the Service. When you register, you will receive a password which we may assign or allow you to select.
3. Enrollment Fee: The tuition fee or the price of the course/package is applicable as advertised on the website at the date and time of purchase of the product. Upon receiving the enrollment fee, 360training.com, Inc. will provide you access to complete course materials via Learning Management System. This access will be granted for 365 days to complete the course.
4. Refund and Cancellation Policy: You have the right to cancel your registration up to three (3) days from the date of purchase. Requests for cancellation must be made by contacting 360training.com by phone or email. The request must be made prior to midnight of the third calendar day from the date of purchase. 360training.com will not grant a refund under any of the following circumstances: certificates issued, credits reported, course completed.
A student wishing to receive a refund on a correspondence course must make the refund request within three business days after receipt of the package. If the course includes physical materials, the student has the option to return the book(s) or keep them. The physical materials must be returned to the school at the student’s expense. Please include a note with the materials to contact 360training.com to process the refund. Books must be returned in new condition or reimbursement will not be processed. Once the physical materials are received, the refund will be processed minus a $25.00 nonrefundable fee. All shipping charges are nonrefundable.
Students choosing to keep the physical materials will be charged the price of the materials. Transferring from Online or Correspondence to Home Study/Classroom or refunds on eBooks: In the event a school offers both online and correspondence/home study/classroom course(s), a fee of $35.00 will be assessed to the student for switching the delivery method or receiving a refund on an eBook.
Courses are accessible for up to one year, depending on industry. Refunds or re-entry into course will not be granted due to non-completion within allotted time period.
5. Quiz Policy: The course includes lesson / module quizzes after every lesson / module. For all the qualifying courses, you will be required to pass the quiz with 100% mastery. For continuing education courses, you will be required to pass the quiz with 70%. In-case if you do not pass the quiz upon first attempt, you will be provided with two more alternate quizzes with different set of questions. These subsequent two attempts will be free of any charge. If you do not pass the quiz, you will be required to start the lesson / module from the beginning to review the course material again.
6. There is a proctored closed book / closed notes final exam at the end of the course. For all qualifying courses, you will be required to pass a proctored final exam with a 70% mastery. If you fail the final exam, you are required to wait for at-least 3 days before the second attempt to the final exam. The second attempt to the final exam will be free of charge. For each attempt you will be given 180 minutes to answer the sixty (60) multiple choice questions during the final exam. After the 180 minutes have passed the student will automatically be logged out of the final exam. Upon failing second attempt to the final examination, you will be required to review the course material from the beginning at no additional charge.
The following is the list of acceptable proctors for the final exam:
(A) Employees at official testing or learning/tutoring centers;
(B) Librarians at a school, university, or public library;
(C) College or university administrators, faculty, or academic advisors;
(D) Clergy who are affiliated with a specific temple, synagogue, mosque, or church; and
(E) Educational officers of a military installation or correctional facility.
(G) An authorized notary
(H) Members of the court system Judge, justice of the peace, magistrates, and prosecutors.
(I) Law Enforcement Officers Sergeant, lieutenant, or captain
7. Attendance Policy: TREC will not accept your certificate of completion for this course unless 3 days have elapsed since the date/time you started till the date/time you completed the course. Your participation in this course must not exceed 12 hours per day. Please note you are not required to work on the courses 12 hours per day, but this is the maximum amount of time per day. Starting and completing more than one qualifying course within the same 3 days does not comply with TREC rules. A certificate of completion will not be issued if you do not comply with these requirements.
8. Conduct: Cheating may result in fines, suspension, license revocation or other penalties. Cheating is defined as allowing someone else other than you, the licensee, who is registered for this course to take any part of this course, quiz or final test. By agreeing to this form, you acknowledge that you are the person who originally enrolled for this course and that you will provide best efforts to consume all information and take all pertinent quizzes and/or final tests.
WE RESERVE THE RIGHT, AT ANY TIME AND FROM TIME TO TIME, TO CHANGE OUR SUBSCRIPTION FEES AND BILLING METHODS OR SEPARATE CHARGES FOR INFORMATION, MATERIAL (DEFINED BELOW) OR SERVICES. WE WILL NOTIFY YOU OF ANY CHANGES IN ADVANCE AND IF ANY CHANGES ARE NOT ACCEPTABLE, YOU MAY TERMINATE YOUR SUBSCRIPTION AS DESCRIBED BELOW.
You also may not use, nor allow others to use, your subscription, password or the Service, directly or indirectly, to:
(a) attempt to or actually disrupt, impair or interfere with, alter or modify the Service or any Material;
(b) act in a way that affects or reflects negatively on us, the Service, or any other;
(c) transmit or communicate any advertising, promotion or solicitation;
(d) collect or attempt to collect any information of others, including passwords, account or other information.
9. Limited Liability and Warranty: You are entirely liable for activities conducted by you or anyone else in connection with your subscription and use of the Service. You must keep your password secret and not disclose it to others. You may not allow others to use the Service, your subscription, or password. If you do, you (a) assume all responsibility and liability associated with such use; and (b) indemnify and hold us harmless for any such use. We will not be liable for any loss or injury resulting directly or indirectly from our Service, whether or not caused in whole or in part by our negligence or by contingencies beyond our control. Neither we nor our suppliers are responsible or liable, directly or indirectly, for any loss or damage caused by use of or reliance on or inability to use or access any of our Services, Material, content, information, goods or services. Please read the terms of our disclaimer on this site carefully.
YOUR ACCESS TO AND USE OF OUR SERVICE IS AT YOUR SOLE RISK AND IS PROVIDED “AS IS,” or “AS AVAILABLE.” THE SERVICE IS FOR YOUR PERSONAL USE ONLY AND WE MAKE NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. OUR ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO THE SERVICE OR OTHERWISE, IS REPLACEMENT OF DEFECTIVE GOODS OR REPERFORMANCE OF DEFECTIVE SERVICES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN TYPES OF LIABILITY, IN THOSE JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE EXTENT PERMITTED BY LAW. WE DO NOT ENDORSE, WARRANT OR GUARANTEE ANY MATERIAL, PRODUCT OR SERVICE OFFERED THROUGH US OR OUR SERVICE. WE ARE NOT AND WILL NOT BE A PARTY TO ANY TRANSACTION BETWEEN YOU AND ANY THIRD PARTY.
10. Indemnification: You agree to defend, indemnify and hold us, our employees, agents, officers, directors, agents, contractors, suppliers and other representatives harmless from and against all liabilities, damages, claims, actions, costs and expenses (including attorneys’ fees), in connection with or arising from your breach of this Agreement and/or your use of the Service. We may, if necessary, participate in the defense of any claim or action and any negotiations for settlement. No settlement which may adversely affect our rights or obligations shall be made without our prior written approval. We reserve the right, at our own expense and on notice to you, to assume exclusive defense and control of any claim or action and then corresponding indemnification obligation will end.
11. Termination: We or you can terminate your service at any time on 30 days’ notice subject to the terms herein. Termination is your sole right and exclusive remedy if you are not satisfied with our Service. We can terminate this Agreement, restrict or terminate your access to and use of the Service immediately and without notice or liability, if you breach this Agreement in any way, and it will not limit any other rights available to us.
12. Governing Law and Interpretation: If any term of this Agreement is held invalid, illegal or unenforceable, the remaining portions shall not be affected. The laws of the State of Texas govern this Agreement, your subscription and use of our Service. You must comply with all laws, regulations, obligations, and restrictions which apply to you. You agree that the courts of the State of Texas have exclusive jurisdiction for any claim, action or dispute under this Agreement and that venue shall be in Travis County, Texas. You also agree and expressly consent to the exercise of personal jurisdiction in the State of Texas.
13. “You may request a criminal history evaluation before enrolling in courses or applying for a real estate license, as set out in Texas Occupations Code §53.025 and TREC Rule 541.1. If you have any criminal offenses, unpaid judgments, had disciplinary action taken against a professional or occupational license, or have performed an unlicensed activity, TREC requires you to consider submitting a completed Moral Character Determination Form before applying for a license.”
Samantha Montalbano
123
Chief Operating Officer
360training.com, Inc.
6801 N Capital of Texas Hwy,
Bldg 1, Ste 250, Austin TX 78731
www.360training.com
PHONE: (877) 881-2235
Generic Terms & Conditions!
This is an Agreement (“Agreement”) between 360training.com, Inc. (“360”) and the individual who is viewing this online Agreement (“End User”, “You”, or “Your”). Before accessing the 360 computer software, which contains 360 content and content supplied to 360 by third parties, along with associated documentation, media, and “online” or electronic documentation, and other content and updates (the “360 Courses”),You must agree to the terms and conditions contained in this License Agreement. Upon your acceptance of the terms and conditions, which is signfied by your use of the 360 Courses, 360 grants You a license (the “License”) to use and access the 360 Courses based on the following terms and conditions:
BY ACCESSING THE 360 COURSES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY IT. IF YOU DO NOT AGREE TO ANY OF THE TERMS, YOU CANNOT USE OR ACCESS THE 360 COURSES.
1. LICENSE. 360 grants You, subject to 360’s receipt of all appropriate license fees, a personal, restricted, time-limited, non-exclusive, non-transferable, revocable license to access and use the 360 Courses solely your personal purposes and solely from the 360 website. If the 360 Courses are being licensed for hosting by You, You may use one copy of the Products only on a single computer and a single terminal, work station or other device for which the 360 Courses were designed (“Computer”) solely for development of Internet-based training applications relating to Your or Your employer’s business, and You may install and execute the 360 Courses solely in Executable Code form (which means the fully compiled version of a software program that can be executed by a computer and used by You without further compilation) for Your personal use at Your or Your employer’s facilities as may be needed.
2. RESTRICTIONS. The License granted hereunder is personal to You. You may not transfer any of the rights granted to you under this Agreement, nor may You permit third parties, including but not limited to your subsidiaries and affiliates, to benefit from the use or functionality of the 360 Courses. Any attempt by You to transfer any of the rights, duties or obligations hereunder is void. The 360 Courses are licensed as a single product; they may not be shared or used concurrently on more than one Computer or by more than one user at a time, except as set forth in this paragraph. The 360 Product is “in use” on a Computer when it is loaded into the permanent memory (e.g., a hard disk or other storage device) or loaded into the temporary memory (e.g., RAM) of a Computer. You may not use, copy, print, modify, adapt, create derivative works from, market, deliver, rent, lease, sublicense, make, have made, assign, pledge, transfer, sell, offer to sell, import, reproduce, distribute, publicly perform, publicly display, or otherwise grant rights to the 360 Courses, or any copy thereof, in whole or in part, except as expressly provided in this Agreement. You may not reverse engineer, disassemble, decompile, or translate the 360 Courses, or otherwise attempt to derive the source code, structural framework or the data records of the Products, or authorize any third party to do any of the foregoing. You may not loan, resell for profit, or distribute the 360 Courses, or any part thereof in any way including, but not limited to, making the 360 Courses available to any other individual via shared access to a single computer, a computer network, or access information, which may include the log-in name and password or other authentication data for the 360 Courses. You may not remove any proprietary notices or labels from the 360 Courses. You may not make copies of the 360 Courses, copy any printed materials or documentation accompanying the 360 Courses or give copies to another person, or duplicate the 360 Courses by any other means, including electronic transmission, except as specifically set forth herein. If You are hosting the 360 Courses, You may store or install a copy of the 360 Courses on a storage device, such as a network server, used only to install or run the 360 Courses on your other computers over an internal network; however, you must acquire and dedicate a license for each separate Computer on or from which the 360 Product is installed, used, accessed, displayed or run. In addition, although You are encouraged to make a backup copy of the 360 Courses for your own use, you are not allowed to make more than two copies for backup purposes, provided that the copy You make contains all of the proprietary notices contained on the 360 Courses. You may print one copy of an e-kit (student materials provided electronically) solely in accordance with the instructions provided to You regarding the specific e-kit transmitted to You.
WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE 360 Courses TO ANY SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED.
3. OWNERSHIP. The 360 Courses (including but not limited to all copyrights, patents, patent applications, trade secret rights, trademarks, source code, text and any images, photographs, icons, graphics, animations, video, audio, music, and all other media incorporated into the 360 Courses) are the property of 360 or its licensor(s) and supplier(s) and are protected by U.S. and international copyright and other intellectual property laws and treaties. The 360 Courses are licensed, not sold, to You for use only under the terms of this Agreement, and 360 reserves all rights not expressly granted to You. 360 and 360 Courses referenced in the 360 Courses are either trademarks or registered trademarks of 360. Other product and company names mentioned in the 360 Courses may be the trademarks of their respective owners. For clarification, You shall have no ownership or other right, title or interest in and to the 360 Courses, including but not limited to all copyright, and trademark rights, except as provided herein, such rights have been expressly reserved by 360. You also agree that you will indemnify 360 for any and all costs, expenses and damages incurred by 360 as a result of your infringement of 360”s intellectual property rights in or to the 360 Courses.
4. TERM. Every 360 Course has an expiration date. Unless indicated otherwise in the 360 Course, each 360 Course will expire one (1) year after it is licensed by You. Your License to 360 Courses commences on the date you licensed 360 Courses from 360 (the date of online payment or the invoice date if not purchased online) and shall terminate on the sooner to occur of the following: (i) the date you successfully complete the licensed 360 Course as evidenced by passing the final exam and/or being eligible for a certificate of completion; (ii) the date the licensed 360 Course expires. You agree and understand that upon termination of the License, You will no longer be able to use or access the 360 Course You licensed. You agree that sections 2 (“Restrictions”), 3 (“Ownership”), 9 (“Warranty; Disclaimer”), 10 (“Limitation of Liability”), 12 (“Export Law”), 13 (“General”) and 14.1 will survive termination of the License granted under this Agreement.
5. TERMINATION. This Agreement will terminate immediately without notice to You (i) upon Your License terminating pursuant to Section 4; or (ii) if You breach any term or condition of this Agreement. 360 reserves the right to modify or terminate this Agreement, or any of its services and/or product offerings at any time without notice to You. You may terminate this Agreement at any time by notifying 360 in writing. Upon receipt of notice of termination, the License shall cease, and You shall promptly destroy, or return to 360 any 360 Courses in Your possession or control. Further, in the event of a termination or expiration of any agreement between 360 and a third-party supplier of a 360 Course, Your right to access and use such 360 Course shall also terminate.
6. THIRD-PARTY SOURCES. You acknowledge that the 360 Courses may incorporate information that is proprietary to one or more third party(ies). Such third party(ies) and 360 suppliers are third party beneficiaries of this Agreement with the authority to enforce those portions of this Agreement that are relevant to the agreements they have with 360 directly against You.
7. OPEN SOURCE SOFTWARE. Certain items of software distributed with the 360 Courses are subject to the Lesser GNU General Public License (“LGPL”), Apache Public License, Mozilla Public License (“MPL”), BSD Public License, Zope Public License (“ZPL”) and MIT Public License or other “open source” or “free software” licenses (“Open Source Software”). Some of the Open Source Software is owned by third parties. The Open Source Software is not subject to the terms and conditions of this Agreement. Instead, each item of Open Source Software is licensed under the terms of the end-user license that accompanies such Open Source Software, which can be found by clicking Here. You agree to comply with the terms of the applicable Open Source Software licenses. Nothing in this document limits Your rights under, or grants You rights that supersede, the terms and conditions of any applicable end user license for the Open Source Software. In particular, nothing in this document restricts Your right to copy, modify, and distribute that Open Source Software subject to the terms of the Public Licenses listed above and contained in the link set forth above. As required by the terms of the Public Licenses, 360 makes the Open Source Software provided under the Public Licenses, and 360’s modifications, if any, to that Open Source Software, available by written request to the following address and upon payment of the cost of distribution: 360training.com, Inc., 6801 North Capital of Texas Highway, Building 1, Suite 250, Austin, TX 78731.
8. CONTENT MAINTAINED BY 360. You acknowledge and agree that: (a) 360 may, from time to time, elect to update the 360 Courses, but 360 does not warrant or guarantee that any 360 Courses will be updated, or that any updates will be made available to You, at any time during the term of this Agreement; (b) 360 does not assume, and expressly disclaims, any obligation to obtain and include any information in the 360 Courses; (c) 360 is not advocating the use of any product described in the 360 Courses (or elsewhere), nor is 360 responsible for misuse of a product due to typographical or other errors in the 360 Courses, Your negligence or otherwise; (d) You agree to seek additional information on any product from the manufacturer; and (e) You will use the content included in the 360 Courses only as a reference aid, and that such content is not intended to be (nor should it be used as) a substitute for the exercise of professional judgment. In view of the possibility of human error or changes in technology, You should confirm the content in the 360 Courses through independent sources.
9. WARRANTY DISCLAIMER. THE 360 COURSES ARE PROVIDED TO YOU “AS IS” AND “WITH ALL FAULTS. “360 AND ITS AFFILIATES, AGENTS, DISTRIBUTORS, SUPPLIERS AND LICENSORS: (A) CANNOT AND DO NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENCY OR NON-INFRINGEMENT OF THE 360 COURSES PROVIDED HEREUNDER OR THAT YOUR USE OF THE 360 COURSES WILL BE ERROR-FREE OR UNINTERRUPTED, FREE FROM OTHER FAILURES OR WILL MEET YOUR REQUIREMENTS OR FUNCTION IN ACCORDANCE WITH RELATED DOCUMENTATION IN EVERY COMBINATION OF HARDWARE PLATFORM, SOFTWARE ENVIRONMENT AND PRODUCT CONFIGURATION; AND (B) EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS, GUARANTEES, AND CONDITIONS, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. ANY USE OF THE 360 COURSES IS ENTIRELY AT YOUR OWN RISK, INCLUDING THE RISK FOR SELECTING THE 360 COURSES TO ACHIEVE YOUR INTENDED RESULTS AND PERFORMANCE, AND FOR INSTALLATION AND USE OF THE 360 COURSES.
10. LIMITATION OF LIABILITY. EXCEPT WHERE THIS LIMITATION OF LIABILITY WOULD BE VOID OR INEFFECTIVE UNDER APPLICABLE STATUTE OR REGULATION, NEITHER 360 NOR ITS AFFILIATES, AGENTS, LICENSORS, DISTRIBUTORS OR SUPPLIERS SHALL BE LIABLE UNDER ANY CLAIM, DEMAND OR ACTION ARISING OUT OF OR RELATING TO YOUR USE OF THE 360 COURSES, NOR 360’S PERFORMANCE OF (OR FAILURE TO PERFORM) ANY OBLIGATION UNDER THIS AGREEMENT, NOR FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL OR EXEMPLARY DAMAGES WHETHER BASED IN CONTRACT, TORT OR ANY OTHER LEGAL THEORY, INCLUDING, WITHOUT LIMITATION, DAMAGES DUE TO LOST PROFITS, LOST SAVINGS, BUSINESS INTERRUPTION COSTS, DAMAGES FROM LOSS OF BUSINESS INFORMATION OR OTHER DAMAGES CAUSED BY THE INABILITY TO USE THE 360 COURSES, EVEN IF 360, ITS AFFILIATES, AGENTS OR LICENSORS HAD ACTUAL OR CONSTRUCTIVE KNOWLEDGE OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES AND WHETHER OR NOT SUCH LOSS OR DAMAGES WERE FORESEEABLE. 360’S TOTAL LIABILITY TO YOU FOR ACTUAL DAMAGES FOR ANY CAUSE WHATSOEVER WILL BE LIMITED TO THE AMOUNT PAID BY YOU FOR THE 360 COURSES. THIS LIMITATION OF DAMAGES SET FORTH HEREIN CONSTITUTES A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN 360 AND YOU.
11. U. S. GOVERNMENT END USERS. If You are using or accessing the 360 Courses and you are a government employee, then note that the 360 Courses are a “commercial item” as that term is defined at FAR 2.101 (Oct 1995), consisting of “commercial computer software” and “commercial computer software documentation” as such terms are used in 48 C.F.R. 12.212 (Sep 1995) and is provided to the U.S. Government only as a commercial end item. Consistent with FAR. 12.212 and DFARS 227.7202 (Jun 1995), all U.S. Government end users acquire the 360 Courses with only those rights set forth herein. Any use, modification, reproduction, release, performance, display, or disclosure of the 360 Courses by the U.S. government shall be governed solely by the terms of this Agreement and shall be prohibited except to the extent expressly permitted by the terms of this Agreement.
12. EXPORT LAW. The 360 Courses and related technology are subject to U.S. export control laws and may be subject to export or import regulations in other countries. Unless specifically authorized in writing by 360 prior to any access, You agree not to export the 360 Courses including but not limited to re-exporting the 360 Courses, or any part thereof, or any process that is the direct product of the 360 Courses, to any country, person, or entity in violation of U.S. export restrictions. In any case, You will indemnify and hold 360 harmless from any and all claims, losses, liabilities, damages, fines, penalties, costs and expenses (including attorney fees) arising from or relating to any breach by You of your obligations under this paragraph. Your obligations under this paragraph will survive the expiration or termination of this Agreement.
13. GENERAL
13.1 GOVERNING LAW AND VENUE. This Agreement shall for all purposes be governed by and interpreted in accordance with the laws of the State of Texas as those laws are applied to contracts entered into and to be performed entirely in Texas by Texas residents. Any legal suit, action or proceeding arising out of or relating to this Agreement shall be commenced in a federal court in Texas or in state court in Travis County, Texas, and each party hereto irrevocably submits to the jurisdiction and venue of any such court in any such suit, action or proceeding and waives any right which it may have to transfer or change the venue of any such suit, action or proceeding, except that in connection with any suit, action or proceeding commenced in a state court, each party retains whatever right it may have to remove such suit, action or proceeding to federal court in Texas. The parties agree that the United Nations Convention on Contracts for the International Sale of Goods is specifically excluded from application to this Agreement.
13.2 PRIVACY. 360’s current privacy policies, available at https://lms.360training.com/lms/brands/default/en/smallprintpages/onlineprivacypolicy.html, are incorporated herein by reference.
13.3 WAIVER. The failure of either party to require strict performance by the other party of any provision hereof shall not affect the full right to require such performance at any time thereafter; nor shall the waiver by either party of a breach of any provision hereof be taken or held to be a waiver of the provision itself.
13.4 ASSIGNMENT. Neither this Agreement nor any of Your rights or obligations hereunder may be assigned by You in whole or in part without the prior written approval of 360. Any assignment of rights or delegation of duties in derogation of the foregoing shall be null and void.
13.5 SEVERABILITY. If any part of this Agreement is for any reason found to be unenforceable, all other parts nevertheless remain enforceable as long as a party’s rights under this Agreement are not materially affected. In lieu of the unenforceable provision, the parties will substitute or add as part of this Agreement a provision that will be as similar as possible in economic and business objectives as was intended by the unenforceable provision.
13.6 COMPLETE AGREEMENT. This Agreement is the complete and exclusive statement of the agreement between 360 and You, which supersedes any proposal or prior agreement, oral or written, and any other communications between the parties in relation to the subject matter of this Agreement. This Agreement shall not be modified except by a subsequently dated written amendment or exhibit signed by both parties by their duly authorized representatives.
13.7 Refund Policy: The 360training refund policy is located here: http://support.360training.com/support/solutions/articles/6000042618-refund-policy. A different refund policy may apply to you if you are using the 360 Information subject to a contract between your organization and 360 or a 360 distributor. In that case you should contact the appropriate person within your organization to inquire about the refund policy that applies to you.
13.8 Job Placement Disclaimer: 360 does not guarantee job placement upon program/course completion or upon graduation.
14.0 Grievance Procedure: If you are dissatisfied with the services that 360 have provided for you, you may direct your written complaint, grievance, or dispute as follows:
(a) First Level of Contact: Customer Service Department
(b) Second Level of Contact: Manager, Customer Service Department
(c) Top Level of Contact: Director, Sales and Customer Service Division
(d) Address:
360training.com, Inc.
6801 North Capital of Texas Highway
Building 1, Suite 250
Austin, TX 78731
Customer Service # 1-877-881-2235
(e) Please provide a detailed explanation of your issues including contact information where you can be reached. You will be contacted to discuss an agreeable resolution.
(f) A different grievance procedure may apply to you if you are using the 360 Information subject to a contract between your organization and 360 or a 360 distributor. In that case, you should contact the appropriate person within your organization to inquire about the grievance procedure that applies to you.
14.1 You acknowledge that, in providing You with the 360 Courses, 360 has relied upon your consent to be bound by the terms of this Agreement. You further acknowledge that you have read, understand, and agree to be bound by the terms of this Agreement. You understand and agree that 360 may change the terms of this Agreement at any time and You will be bound by such changes to the extent You continue to use or access 360 Courses. The most current version of this Agreement and the date it was last modified may be found at https://www.360training.com/terms-of-use/. This Agreement is not, however, intended to limit any rights that 360 may have under trade secret, copyright, patent, or other laws that may be available to it.
THE 360 COURSES ARE PROTECTED BY UNITED STATES COPYRIGHT LAW AND INTERNATIONAL TREATIES. UNAUTHORIZED REPRODUCTION OR DISTRIBUTION IS SUBJECT TO CIVIL AND CRIMINAL PENALTIES.
360training.com, Inc., 2019. All Rights Reserved. 360training is a trademark used under license in the United States and other countries.
Privacy Policy
360training.com respects your privacy. We are committed to protecting your privacy and committed to developing technology that gives you the most powerful and secure online experience. Billing and personal information is encrypted whenever transmitted or received online. Personal information is accessible only to staff, agents, or contractors of 360training. To protect the security of information supplied, all employees and businesses are provided user names and passwords to access their information. This privacy statement applies to all 360training.com-owned web sites and domains. This privacy statement covers personally identifiable information, anonymous data collection and aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity.
What we collect
During the registration process, the types of personal information you provide to us may include, name, address, phone, fax, email address, social security number, license number, date of birth, username and password, billing information, transaction, and credit card information.
When you browse our web site, you do so anonymously. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our web site you visit and how long you spend there. But we do not link your IP address to any personal information unless you have logged in to our web site. Like many other commercial web sites, the 360training web site may use a standard technology called a “cookie” to collect information about how you use the site. Please go to “Use of Cookies” below for more information.
How we use it
We use your personal information for the following purposes:
To make the site easier for you to use by not making you enter your personal information more than once.
To deliver services that you request or purchase.
To help you effectively complete your educational requirements.
To help us create and publish content most relevant to you.
To alert you of product upgrades, special offers, updated information and other new services provided from 360training.
To provide feedback in an online survey.
To participate in promotional offers.
To request assistance or fill out support requests.
Who we share it with
We never sell or rent your personal information. 360training.com may disclose your personal information if required to do so by law (for example, a subpoena) or regulation, or in good faith to (a) comply with legal processes served on the site, or (b) protect the rights and property of 360training, or (c) where our records indicate fraudulent activity or other deceptive practices that a governmental agency should be made aware of, or (d) where your communication suggests possible harm to others.
When you register, 360training.com will not share your information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above. We use personal information to reply to inquiries, handle complaints, provide operational notices, keep records up to date to notify you via periodic e-mails of technical service issues, specials, or other related product/service information. Your information may be shared with agents or contractors of 360training for the purpose of performing service for 360training.com.
Internet Commerce
The online registration at 360training.com is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. 360training is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make a purchase, but do not want to provide you credit card information online, you may contact a customer service representative over the telephone. Simply call 1-(877) – 881-2235.
Security of your Personal Information
360training.com strictly protects the security of your personal information. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access.
You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.
We use SSL encryption when collecting or transferring sensitive data such as credit card and personal information. Credit card numbers are only used for processing payment and are not used for other purposes. Our efforts to protect credit card fraud help protect your financial data security. As part of real-time payment processing, 360training.com subscribes to a fraud management service. This service gives both you and 360training.com an extra level of protection to guard against credit card fraud.
Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time by logging into your account. You can:
View and edit personal information you have already given us.
Register and resume courses, curriculum and obtain product updates.
To protect your privacy and security, we will also take reasonable steps to verify your identity, such as password and username, before granting access to your data.
Use of Cookies
Our web sites are not setup to track, collect or distribute personal information. Our site does generate certain kinds of non-identifying site usage data, such as number of hits and visits to our sites. This information is used for internal purposes only. The statistics contain no personal information and cannot be used to gather such information.
360training.com Web sites use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the 360training.com services or Web sites you visit.
Problems or complaints with 360training.com Privacy Policy
We value your comments and opinions. If you have a questions, comments or a complaint about compliance with this privacy policy you may contact us at support@360training.com.
Refund Policy
Cancellation Policy: You have the right to cancel your registration up to three (3) days from the date of purchase. Requests for cancellation must be made by contacting 360training.com by phone or email. The request must be made prior to midnight of the third calendar day from the date of purchase. 360training.com will not grant a refund under any of the following circumstances: certificates issued, credits reported, course completed.
A student wishing to receive a refund on a correspondence course must make the refund request within three business days after receipt of the package. If the course includes physical materials, the student has the option to return the book(s) or keep them. The physical materials must be returned to the school at the student’s expense. Please include a note with the materials to contact 360training.com to process the refund. Books must be returned in new condition or reimbursement will not be processed. Once the physical materials are received, the refund will be processed minus a $25.00 nonrefundable fee. All shipping charges are nonrefundable.
Students choosing to keep the physical materials will be charged the price of the materials. Transferring from Online or Correspondence to Home Study/Classroom or refunds on eBooks: In the event a school offers both online and correspondence/home study/classroom course(s), a fee of $35.00 will be assessed to the student for switching the delivery method, or receiving a refund on an eBook.
Courses are accessible for up to one year, depending on industry. Refunds or re-entry into course will not be granted due to non-completion within allotted time period.
360training.com
Customer Support
Email: support@360training.com
Toll-free: 877.881.2235